MASTERCLASS SERIES
- September 11, 2024
- 2:00pm EDT, 1:00pm CDT12:00pm MDT, 11:00am PDT
Onboarding & Training Staff Webinar
- You have new employees – now what?
- New Hire onboarding process
- Training Cleaning Staff
- Probationary Period
- Performance Pay & Reviews
- September 25, 2024
- 2:00pm EDT, 1:00pm CDT12:00pm MDT, 11:00am PDT
Handling Complaints Webinar
- Techniques for resolving issues effectively
- Turning dissatisfied customers into promoters
- Legal implications of service failure
- October 09, 2024
- 2:00pm EDT, 1:00pm CDT12:00pm MDT, 11:00am PDT
Scaling Your Business Webinar
- Growth Strategies
- When to expand: scaling up operations
- Diversifying services: adding new offerings
- Franchising opportunities
- October 23, 2024
- 2:00pm EDT, 1:00pm CDT12:00pm MDT, 11:00am PDT
Leveraging Technology Webinar
- Implementing Advanced CRM systems
- Mobile apps for service efficiency
- Automation and integrations
- November 06, 2024
- 2:00pm EDT, 1:00pm CDT12:00pm MDT, 11:00am PDT
Ensuring Quality & Compliance Webinar
- Quality Control
- Setting and maintaining quality standards
- Regular audits and customer satisfaction surveys
- November 20, 2024
- 2:00pm EDT, 1:00pm CDT12:00pm MDT, 11:00am PDT
Regulatory Compliance Webinar
- Staying updated with industry regulations
- Ensuring compliance in all aspects of operations
- Inspections: Jobs & Workspaces
- December 04, 2024
- 2:00pm EDT, 1:00pm CDT12:00pm MDT, 11:00am PDT
Futureproofing Your Cleaning Business Webinar
- Business continuity planning
- Risk assessment and management
- Backup plans and emergency preparedness
- December 18, 2024
- 2:00pm EDT, 1:00pm CDT12:00pm MDT, 11:00am PDT
Exit Strategies Webinar
- Exit strategies
- Planning to sell your cleaning business
- Succession Planning
- January 01, 2025
- 2:00pm EDT, 1:00pm CDT12:00pm MDT, 11:00am PDT
Supplies & Inventory Management Webinar
- Selecting the right supplies and equipment
- Inventory management techniques
- Tracking Warranties & Maintenance
