FAQ About Savvy Cleaner Courses

Answers to Your Questions

If you don’t see your question below, please Contact us. We’re available to answer all your questions.

Is your website secure?

Yes. All personal data transmitted to our website uses Secure Sockets Layer (SSL). SSL is a protocol that creates a secure connection between a client and the server when transferring information. SSL works by using a cryptographic system that uses two keys to encrypt data. This protects your name, address, credit card and all other personal information in transit.

Do I need any special software to take this course?

You do not need any special software to use our online house cleaning training classes. You just need a web browser and a connection to the internet.

We support Internet Explorer 7.0 and higher, Firefox 2.0 and higher, Apple Safari 3.0 and higher, Google Chrome, Opera and most other browsers. There is no software to download and nothing saved to your hard drive. Some courses use the Macromedia Flash plug-in to display videos and other animations. This product is already installed on most computers, but if it isn't it can be downloaded and installed for free. Your browser will give you an alert with a link if you need to download this - otherwise, when you click on a course, it will simply play.

Are your courses guaranteed?

Our classes include a 100% money back guarantee. Please read our guarantee for more information.

How does Savvy Cleaner's Training compare to other similar courses?

Savvy Cleaner provides comprehensive house cleaner training developed by experts in the field of residential cleaning. We present all lessons, courses and training materials in an easy to understand format. Lessons include the written word, illustrations, audio and video training. We've designed all lessons to serve you at your own pace in a DIY learning style. We have quizzes that verify the information you have learned.

Certification is awarded upon completion of the courses after passing the quizzes.

Similar training programs for cleaning business owners require you to travel to a specific location for learning. Many of the available online courses do not offer a completion certificate and few offer quizzes to verify your learning.

Do your homework when searching for a training program to grow your cleaning business.

How long do I have to complete the lessons?

Once registered for a course, you have unlimited access to the courses 24/7. You can go at your own pace. You will access your account with your email and a password. You can log in at any time, go through any and all the courses. Use them as a reference. Revisit any subject at any time.

Do I need to save my work?

You do not need to save your work, our program does it automatically for you. As soon as you register, your information is automatically saved in your profile. Then, as you complete pages in the course your work is also saved. This means that you can stop anytime you want and resume again later. You can even take the class from different computers! Our online house cleaning training courses are designed to make the learning experience as smooth and easy as possible.

How long will it take me to complete the courses?

Each course is divided into sections. Each section contains lessons. Each lesson varies in length and has a suggested time for completion.

This is based on the average reading time of a 5th-grade reading level so you can plan your learning sessions. But you can go as fast as you like.

There are no time limits to slow you down.

What certificate delivery options do I have?

Your certificate is automatically generated once you have completed the certified courses. You can save a copy as a .jpg or .png or .pdf file. You can print it for your portfolio or save it to your hard drive to use on your website.

What Savvy Cleaner Programs offer Certification?

The Fast Track to Success - which is a comprehensive training program ensuring you have learned the basics of house cleaning.

I forgot my password. How can I find out what it is?

On the login screen under the password field, click on "forgot my password." We will email you a link to the email address associated with your account. Click on the link in the email and it will take you to a screen where you can reset your password.

What do I do if I have a question about my course?

If during the course of your class you have a question, please contact us and we will get back to you immediately. You can contact us via phone, email or our contact form. There is also a customer support link that you can use to contact us while you are in the middle of the class.

Our representatives are available via phone or email during normal business hours (8 am to 5 pm Eastern Standard Time). If you contact us after hours, please leave us a message and we will get back to you as soon as possible.