05 Employee Handbook Savvy Cleaner Training Angela Brown

Employee Handbook

This course covers company culture, employment laws, policies, procedures, and helps you set realistic expectations as an employer.

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Angela Brown
CEO, Savvy Cleaner

For the last two and a half decades, I’ve been consulting and training house cleaners. About 80% of cleaning business owners’ problems come from a lack of clarity about how their business operates – or should operate.

This Employee Handbook course walks you through the laws and legal expectations. These are standard to the residential cleaning industry – we didn’t make them up.

Many of them are government compliance issues that when followed to a T, will protect you from employee fall out and civil suits.  

The variables here are pay periods, paydays, overtime pay, rest and meal periods, attendance, and dress codes. You can change the numbers on these if you see fit. This you would do on a separate document included and just have your employees sign it. Make sure to give them a signed copy – and that you keep one in their employee file.

Here are the descriptions and explanations that if set up now will keep you from a ton of hassle later on.

Protect yourself and your business as a way to work smart not hard. 

Who We Are & What We Do

Who We Are and What We Do, Employee Handbook, Savvy Cleaner Training

This section is an expression of your company culture, policies, and procedures. This is where you set the stage for everything you expect from your new hire.
And it is the “go-to” place when employees are not sure of what to do in a sticky situation. 

  • Who We Are
  • Welcome to Our Company
  • Code of Ethics for Our Business
  • Code of Ethics for Our Clients
  • Code of Ethics for our Employees
  • Our Social Media Code of Ethics
  • Right to Change Policies
  • Employment-At-Will

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Employment Policies

Employee Handbook, Employment Policies, Savvy Cleaner Training

Employment Policies are where you breakdown the various types of employment you offer. Full -Time, Part-Time, Immigration, Minors, Relatives, Contractors and any probation periods.

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  • Employment Classifications
  • Equal Employment Opportunity
  • Confidentiality
  • Employment of Minors
  • Employment of Relatives
  • Introductory Period
  • Personnel Records and Employee
  • References
  • Privacy
  • Immigration Law Compliance
  • Political Neutrality

Hours & Payroll

Hours and Payroll, Employee Handbook, Savvy Cleaner Training

Hours and payroll practices can future proof your business from excuses and hassle. No more employees challenging time off and daily breaks.

  • Pay Periods and Paydays
  • Overtime Pay
  • Rest and Meal Periods
  • Time Cards
  • Payroll Deductions
  • Wage Garnishment
  • Direct Deposit

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Rules for Behavior

Employee Handbook, Rules for Behavior, Savvy Cleaner Training

Rules for behavior set the standards for employee conduct. Knowing these industry standards and enforcing discipline will keep your business free from employee-related legal woes.

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  • Anti-Harassment and Discrimination
  • Prohibited Conduct
  • Harassment Reporting Procedure
  • Attendance
  • Discipline for Misconduct
  • Dress Code & Hygiene
  • Safety First
  • Substance Abuse
  • Workplace Searches
  • Internet, Email and Computer Use Policy
  • Social Media Policy
  • Smartphone Policy

 
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Employee Benefits & Perks

Employee benefits and perks cover mandated federal and state programs as well as programs you add to attract the right type of employees.

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  • Employment Basics
  • Worker’s Compensation
  • Social Security Benefits (FICA)
  • Unemployment Insurance
  • Employment Perks

Vacations and Time Off

Vacations and Time Off, Employee Handbook, Savvy Cleaner Training

Vacations and time off cover all types of leaves of absence. Here’s what happens to planned time off as well as emergencies, sickness, and call-outs.

  • Vacations and Time Off
  • Attendance
  • Sick Days
  • Vacation Days
  • Family and Medical Leave
  • Worker’s Compensation Leave
  • Jury Duty
  • The Purpose of the Employee Handbook

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What People Are Saying...

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Meet Your Instructor

Angela Brown

Angela_Brown_Profile_Pic-Transparent

The House Cleaning Guru
CEO, Founder: Savvy Cleaner
Author: How to Start Your Own House Cleaning Company
Show Host: Ask a House Cleaner
Professional House Cleaner = 25 years
Experience Hours: 69,603

For more than 25 years Angela Brown owned and operated one of the largest independently owned cleaning companies in the Carolinas.

Her specialty lies in systems that let you work smart, not hard, while generating consistent bottom-line results. Her common sense approach mixed with strategy skyrockets cleaning companies past their competition even in saturated markets.  

Since 2016 she’s been training and consulting full time with clients in 31 countries and millions in revenue.

In this course you’ll discover why people pay thousands of dollars to work with her. And for a fraction of the cost you too can get results that will leave your competitors green with envy.

Disclaimer: Results vary based on willingness to learn and implement the systems.

  • No action = no results.
  • Scattered action = scattered results.
  • Massive action = massive results.

Buy With Confidence

100% Money Back Guarantee

Because I’ve made it my mission to bring this life-changing information into the cleaning world, I’m offering you my personal guarantee:

If for some reason, you’re unhappy with the course(s), and they don’t resonate with you, I’ll refund your money 100% in full for 30 days after your purchase. *Unless you’ve completed the course(s) and your certificate(s) has/have been sent.

Sound fair?

I don’t want there to be any barriers between you and the explosive growth you’re destined to achieve.

Once you understand how to reach the maximum amount of people in your market, in a way that builds authority, credibility, and confidence, I know you’ll go out and contribute to the world at your highest capacity.

– Angela Brown, CEO, Savvy Cleaner Training

End Contract if Neccesary - Preparing for the Worst Satisfaction Guarantee

Before You Buy

Before you buy do you know about the memberships at Savvy Cleaner?

Each course we sell, although you can buy it by itself – is also included in two of our three memberships.

Click the pictures below to learn more about each.

Savvy Cleaner Training

For Solo Operators and Employees = Odd Number Courses + 1 Group Mastermind per month ($49.99/month)

Savvy Cleaner Business

For the boss / Owner = Even Number Courses + 1 Group Mastermind per month ($79.99/Month)

Savvy Cleaner Network

(Both Memberships 1 & 2) = Odd and Even Number Courses + 2 Group Masterminds per month. ($79.99/Month)

*All prices shown in US Dollars. 

All memberships include group coaching to help you get your questions answered and let you learn in a supportive environment with others also going through the course.

All memberships include:

  • All the courses available in that membership to date.
  • Downloads (Worksheets, Flyers, etc.)
  • Word Tracks (Exact words to use on the job)
  • Setting Realistic Expectations
  • Group Coaching
  • Free Access to an entire library of cleaning related videos

Got Questions?

Get real-time answers from your instructor Angela Brown.

Master Class Group Coaching Sessions meet bi-weekly on Wednesday at 2:00 pm EST

* See Memberships for Details

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Join A Membership – Get On-Going Group Coaching

One-on-one consulting sessions with Angela Brown start at $1,000 per hour as she helps you find your blind spots and get your business back on track. And while this is not one-on-one coaching, we do have a VIP GROUP COACHING program included with your Savvy Cleaner Membership.

Spend an hour each month face-to-face in a limited VIP Group and ask your questions and Angela will answer them for you.

This is a great forum to ask questions about your growing business or questions you have about the courses you are studying.

Ways to Ask Your Questions:

  • Reply to the email you receive with the conference code
  • Click on the red question mark in the sidebars of your course
  • The Savvy Cleaner Network FB Group
  • Reply to any Savvy Cleaner email reminder
  • Show up live on the call

Our job is to help you do your job better.

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