The Savvy Cleaner Code of Ethics

A code of ethics is a set of beliefs and rules you live by. Your code guides you through difficult days.
Living your code is what sets you apart from other house cleaners who don’t have a code.

Code-of-Ethics

Code of Ethics For Your Business

  • Adopt a policy of honesty and humility.
  • Accept when you are wrong and move swiftly to correct mistakes.
  • Follow all state and federal regulations.
  • Dedicate time and budget resources to growing your business.
  • Your business is an extension of the residential cleaning industry – lead by example.
  • Leave the world a cleaner place than when you found it.

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Code of Ethics For Your Clients

  • Do the best you can do on every single job.
  • Charge consistent and fair fees to clients.
  • No discrimination policy: race, religion, gender, age, sexual preference, or nationality.
  • Provide prompt and polite handling of all requests and complaints.
  • Meet and exceed the needs and expectations of customers.
  • Show up and work with a positive attitude.
  • Respect the client’s privacy. Keep all conversations, information, funny, bad or weird stories about clients to yourself.

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Code of Ethics For Your Employees:

  • Pay consistent and fair wages to employees.
  • No discrimination policy: race, religion, gender, age, sexual preference, or nationality.
  • Provide employees with proper protective equipment, training, and guidance.
  • Listen with the intent to understand.
  • Speak with the intent to be understood.
  • Be patient, be kind and be fair.
  • Maintain professional boundaries.
  • Always look for the best in your employees.

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Code of Ethics for Social Media:

  • Keep all social media G-rated and family friendly.
  • No cursing allowed in any social media posts including posts to personal accounts.
  • No bullying, blaming, knocking or judging others in any public format.
  • Avoid emotionally charged debates (religion, politics, prejudice).
  • Refrain from posting, reposting or sharing offensive images. These include memes that are insulting or making fun of others.
  • Avoid public cat fights. This includes someone knocking you, and you being defensive in your response. Take those conversations offline in direct messages, private messages, instant messages etc. Nobody wins from a public dramatic spat.

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Our Dedication To You

At Savvy Cleaner, we help house cleaners and maids develop and grow their cleaning businesses.

We provide the easiest to learn training programs and resource library available to house cleaners.

Our state of the art knowledge network taps into the industries brightest minds. We provide you with ongoing training, industry updates and info on new products.

The Savvy Cleaner Certification

is the most prestigious award of training and excellence available to cleaners.

Ask your house cleaner if they are Savvy Cleaner Trained and Certified.

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