Damages and repairs are bound to happen. Learn how to remedy your cleaning mistakes and make sure you do the client right. Accidents happen and it’s good to know whose responsibility it is to repair items, equipment, furniture etc.
Sure, something may need a repair, and you can apologize and be honest, but set realistic expectations upfront. Replacement parts for old household items don’t fall on the cleaning business owner or their employee.
What is Ask a House Cleaner?
Ask a House Cleaner is a daily podcast and YouTube show where you will hear answers to commonly asked questions about:
Cleaning and how to start a cleaning business. Marketing and advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics, strategies to boost your cleaning clientele, and more.
Our host, Angela Brown, ran and managed one of the largest independently owned cleaning companies in the Southeast USA for 25-years. She’s the CEO, and founder of Savvy Cleaner Training for House Cleaners and Maids.
Follow Along in 191 Languages
The Ask a House Cleaner shows are all available to the public, with closed captioning to ensure effective communication for people who are deaf and hard of hearing. By clicking on the CC logo at the bottom of the video screen you can follow along in any one of 191 languages.