Customer Service

Customer service

Customer service is all the ways Savvy Cleaner and Angela Brown – The House Cleaning Guru, recommend you take care of your house cleaning clients. It’s an attitude that provides understanding with firm established boundaries.

  • Transfer confidence from the first greeting, phone call or job estimate.
  • Confirm that your house cleaning clients know what to expect from you.
  • Create a safe place where clients can share any needs, changes or special requests.
  • Alert your client to any changes in cleaning, cleaning supplies, rates, time off, or personnel changes, you may have on your end.
  • Provide exceptional service, every single time you clean.
  • Guarantee your work with a 100% satisfaction money-back guarantee. Use your worksheets to validate your guarantee.
  • Your personal toolbox should include a smile, great posture, eye contact, and a firm handshake. These are all part of your excellent communication skills.
  • Keep a positive, upbeat attitude while cleaning.

Showing all 3 results