Employee Handbook
Angela Brown
CEO, Savvy Cleaner
This course covers company culture, employment laws, policies, procedures, and helps you set realistic expectations as an employer.
For the last two and a half decades, I’ve been consulting and training house cleaners. About 80% of cleaning business owners’ problems come from a lack of clarity about how their business operates – or should operate.
This Employee Handbook course walks you through the laws and legal expectations. These are standard to the residential cleaning industry – we didn’t make them up.
Many of them are government compliance issues that, when followed to a T, will protect you from employee fallout and civil suits. Â
The variables here are pay periods, paydays, overtime pay, rest and meal periods, attendance, and dress codes. You can change the numbers on these if you see fit. This you would do on a separate document included and just have your employees sign it. Make sure to give them a signed copy – and that you keep one in their employee file.
Here are the descriptions and explanations that if set up now will keep you from a ton of hassle later on.
Protect yourself and your business as a way to work smart not hard.Â
Who We Are & What We Do
This section is an expression of your company culture, policies, and procedures. This is where you set the stage for everything you expect from your new hire.
And it is the “go-to” place when employees are not sure of what to do in a sticky situation.Â
- Who We Are
- Welcome to Our Company
- Code of Ethics for Our Business
- Code of Ethics for Our Clients
- Code of Ethics for our Employees
- Our Social Media Code of Ethics
- Right to Change Policies
- Employment-At-Will
Employment Policies
Employment Policies are where you breakdown the various types of employment you offer. Full -Time, Part-Time, Immigration, Minors, Relatives, Contractors and any probation periods.
- Employment Classifications
- Equal Employment Opportunity
- Confidentiality
- Employment of Minors
- Employment of Relatives
- Introductory Period
- Personnel Records and Employee
- References
- Privacy
- Immigration Law Compliance
- Political Neutrality
Hours & Payroll
Hours and payroll practices can future proof your business from excuses and hassle. No more employees challenging time off and daily breaks.
- Pay Periods and Paydays
- Overtime Pay
- Rest and Meal Periods
- Time Cards
- Payroll Deductions
- Wage Garnishment
- Direct Deposit
Rules for Behavior
Rules for behavior set the standards for employee conduct. Knowing these industry standards and enforcing discipline will keep your business free from employee-related legal woes.
- Anti-Harassment and Discrimination
- Prohibited Conduct
- Harassment Reporting Procedure
- Attendance
- Discipline for Misconduct
- Dress Code & Hygiene
- Safety First
- Substance Abuse
- Workplace Searches
- Internet, Email and Computer Use Policy
- Social Media Policy
- Smartphone Policy
Employee Benefits & Perks
Employee benefits and perks cover mandated federal and state programs as well as programs you add to attract the right type of employees.
- Employment Basics
- Worker’s Compensation
- Social Security Benefits (FICA)
- Unemployment Insurance
- Employment Perks
Vacations and Time Off
Vacations and time off cover all types of leaves of absence. Here’s what happens to planned time off as well as emergencies, sickness, and call-outs.
- Vacations and Time Off
- Attendance
- Sick Days
- Vacation Days
- Family and Medical Leave
- Worker’s Compensation Leave
- Jury Duty
- The Purpose of the Employee Handbook
What People Are Saying...
Meet Your Instructor
Angela Brown
The House Cleaning Guru
CEO, Founder: Savvy Cleaner
Author: How to Start Your Own House Cleaning Company
Show Host: Ask a House Cleaner
Professional House Cleaner = 25 years
Experience Hours: 69,603
For more than 25 years Angela Brown owned and operated one of the largest independently owned cleaning companies in the Carolinas.
Her specialty lies in systems that let you work smart, not hard, while generating consistent bottom-line results. Her common sense approach mixed with strategy skyrockets cleaning companies past their competition even in saturated markets. Â
Since 2016 she’s been training and consulting full time with clients in 31 countries and millions in revenue.
In this course you’ll discover why people pay thousands of dollars to work with her. And for a fraction of the cost you too can get results that will leave your competitors green with envy.
Disclaimer: Results vary based on willingness to learn and implement the systems.
- No action = no results.
- Scattered action = scattered results.
- Massive action = massive results.
Buy With Confidence
100% Money Back Guarantee
Because I’ve made it my mission to bring this life-changing information into the cleaning world, I’m offering you my personal guarantee:
If for any reason you’re not satisfied with your purchase, email us within 30 days of your original purchase date for a full refund — provided the course has not been completed and certification has not been issued.
After 30 days, all sales are final.
Sound fair?
Angela Brown
CEO, Savvy Cleaner Training
Before You Buy
Before you buy do you know about the memberships at Savvy Cleaner?
Each course we sell, although you can buy it by itself – is also included in two of our three memberships.
Click the pictures below to learn more about each.
For Solo Operators and Employees = Odd Number CoursesÂ
($89.99/month)
For the boss / Owner = Even Number of Courses
($99.99/Month)
(Both Memberships 1 & 2) = Odd and Even Number Courses ($129.99/Month)
*All prices shown in US Dollars.Â
All memberships include access to the VIP community, where you can get your questions answered and learn in a supportive environment alongside others going through the course.
All memberships include:
- All the courses available in that membership to date.
- Downloads (Worksheets, Flyers, etc.)
- Word Tracks (Exact words to use on the job)
- Setting Realistic Expectations
- Free Access to the Savvy Cleaner Community
