Books: Top 10 Business Books For Your Cleaning Biz

Books for Your House Cleaning Business Edition
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Best Business Books for your House Cleaning Biz?  (Your Answers)

Books for growing your house cleaning company

  1. [easyazon_link keywords=”Think & Grow Rich” locale=”US” tag=”savvyc03-20″]Think & Grow Rich[/easyazon_link] – Napoleon Hill (The Power of Attraction)
  2. [easyazon_link keywords=”The Richest Man in Babylon” locale=”US” tag=”savvyc03-20″]The Richest Man in Babylon[/easyazon_link] – George S. Clason (Parable to Unlock The Hidden Treasures Within You)
  3. [easyazon_link keywords=”What to Say When You Talk To Yourself” locale=”US” tag=”savvyc03-20″]What to Say When You Talk To Yourself[/easyazon_link] –  Shad Helmstetter, Ph.D. (Powerful Techniques to Program Your Potential)
  4. [easyazon_link keywords=”Full Frontal PR” locale=”US” tag=”savvyc03-20″]Full Frontal PR[/easyazon_link] – Richard Laermer (Building Buzz About Your Business, Your Product or You.)
  5. [easyazon_link keywords=”Secrets of Question-Based Selling” locale=”US” tag=”savvyc03-20″]Secrets of Question-Based Selling[/easyazon_link] – Thomas A Freese (Most Powerful Tools to Double Your Sales Results)
  6. [easyazon_link keywords=”How to Talk to Anyone” locale=”US” tag=”savvyc03-20″]How to Talk to Anyone[/easyazon_link] – Leil Lowndes (92 Little Tricks for Big Success in Relationships)
  7. [easyazon_link keywords=”Job Interview Almanac” locale=”US” tag=”savvyc03-20″]Job Interview Almanac[/easyazon_link] – Adams (1,800 Interview Questions)
  8. [easyazon_link keywords=”As a Man Thinketh” locale=”US” tag=”savvyc03-20″]As a Man Thinketh[/easyazon_link] – James Allen (Practical Advice For Those Who Want to Better Themselves)
  9. [easyazon_link keywords=”Rich Dad Poor Dad” locale=”US” tag=”savvyc03-20″]Rich Dad Poor Dad[/easyazon_link] – Robert T. Kiyosaki (#1 Personal Finance Book of All Time)
  10. [easyazon_link keywords=”The Greatest Salesman In The World” locale=”US” tag=”savvyc03-20″]The Greatest Salesman In The World[/easyazon_link] – Og Mandino (Principles of Wisdom Passed Down through Ancient Scrolls)

 #WorkSmartNotHard Quiz of Next Week & Next Weeks Newsletter Topic:

#WorkSmartNotHard, Train Employees ©Savvy Cleaner

Tweet me your best answer @SavvyCleaner

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Ask a House Cleaner – Nasty People

I was going through a really difficult time in my life when I stumbled on a best-selling book by Jay Carter Psy.D. [easyazon_link keywords=”Nasty People” locale=”US” localize=”y” nw=”y” nf=”y” tag=”savvyc03-20″]Nasty People[/easyazon_link]: How to stop being hurt by them without stooping to their level.

Nasty Books by Jay Carter, Psy.D.

In the book you will learn to:

  • Understand the motivations of nasty people
  • How to avoid confrontation with a nasty boss (Homeowner)
  • A new understanding of personality disorders and depression
  • How to handle a nasty spouse (Homeowner, boss, employee)
  • How to break the cycle of nastiness
  • Narcissism, nasty behavior, and self-doubt
  • Nasty people and self-validation
  • The role adrenaline plays in nasty behavior and our responses to it.

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The Big TakeAway

The big takeaway for me from Jay’s books was learning to recognize emotional manipulation. 

Many of us grow up in families or churches that support fear based thinking, guilt trips, or unworthiness.

Then we try to start a business and we bring that unconscious baggage with us. We allow clients to walk all over us because we don’t have proper boundaries. After all, the guilt trips and people pleasing came from folks we love and a faith we believe. But that doesn’t make it healthy.

Learning to recognize manipulation gives you options. You can continue as always, or you can disconnect from it. (He also wrote [easyazon_link keywords=”Nasty Bosses” locale=”US” localize=”y” nw=”y” nf=”y” tag=”savvyc03-20″]Nasty Bosses[/easyazon_link], [easyazon_link keywords=”Nasty Men” locale=”US” localize=”y” nw=”y” nf=”y” tag=”savvyc03-20″]Nasty Men[/easyazon_link] and [easyazon_link keywords=”Nasty Women” locale=”US” localize=”y” nw=”y” nf=”y” tag=”savvyc03-20″]Nasty Women[/easyazon_link] – also excellent books.) 

So what I did was write out a script for myself. I designed it to reprogram my unconscious mind in areas of physical, mental and professional health. As my thinking changed at an unconscious level, the results showed up in my conscious world. I recorded my script in my own voice. Then I put it on a playback loop on my iPod and I listened to it every night as I fell asleep. The script was about 45 minutes long. And sprinkled through the script was this affirmation:

“I am immune to manipulation and guilt.”

When I wrote the script – you could say I had thin skin. I was easily offended, I took everything way too personally, and I was defensive.

Now, you can smack me upside the head with any kind of insult or guilt trip and I go “Yep, uh huh, whatever.” It rolls right off the top of my back it’s no biggie. Moving on.  I’ve never said this publicly – but Jay if you’re out there, thanks for the spectacular insights. 

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Social Media Marketing Books on Kindle

Social media changes every day it seems. Algorithms change, formats change, as well as organic reach. One of the best investments I’ve made for my business is a monthly subscription to Kindle Unlimited. It costs me $10.71 per month ($9.99 +Tax) and I can check out 10 books at a time. Most of them are best-selling books that cost $9.97 – $24.95 and I can read them free with my subscription. This applies to business books, novels, how-to instruction guides and any other topic you want to study.

If I am going to check out a new book, I have to return one from my Kindle Library. So I am encouraged to read before returning. 

When it comes to social media, the key is finding the most current books because even books released a year ago can now be obsolete.

This is Where Having a Kindle Unlimited Subscription Comes In.

Some will argue that it’s a waste of money and that some of the books are free elsewhere on the internet. That may be true – but for $10.71 a month, I don’t have to search the internet. I go to my one stop shopping hub and there are all my books in one place. And I don’t have to keep adding myself to email lists to be sent the free download from the author of the book. Quite frankly lots of authors have crappy books and they have crappy newsletters that turn into spam. Every great book has the author’s contact information inside. So if I want to, I can contact the author from a link inside the book.

Also when I get the free download for books I’ve signed up to receive, I have to store them on my hard drive. In some sort of filing system where I can find them again.

Kindle books are always right there in my library and if I want to return to a previous read – I can check the book out again. Bam!

The time it saves me searching for books, and the ease of access is so worth the money to me. Not to mention that it is a tax deduction for my business since it is a research cost.

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If You Have a Smartphone…

You can read books on any device with a Kindle app free of charge. iPhone or iPad or Android Then you can read your books during downtime. You don’t need a special Kindle reader. 
Books on Social Media

So here are three of my favorite Social Media books that I have recently read. You may find others that you recommend. Hit reply and share with me your favorite book. I just might add it to my Kindle Library. Woot!

Social Media: Strategies To Mastering Your Brand- Facebook, Instagram, Twitter and Snapchat by David Kelly 

And Social Media Marketing: Using Facebook, Twitter, Instagram, and Youtube To Strengthen Your Brand and Increase Your Following by Liam Bennett

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Time-Saving Hack of the Week – Don’t Reinvent The Wheel

Books How to Start Your Own House Cleaning Company by Angela BrownThis is a shameless self-promotion for a book I released a year ago called How to Start Your Own House Cleaning Company. I wrote the book after training hundreds of house cleaners how to do exactly that. 

I’ve been on the ground floor with just about every type of house cleaning start up you can imagine. I’ve seen every kind of mistake and every kind of success. So instead of wasting years figuring it all out yourself – why not invest an hour and read about a proven system that works? Don’t reinvent the wheel. Don’t make mistakes you can avoid. Instead, make money.

Oh, and you can download the book free at Amazon (even if you don’t have the Kindle Unlimited subscription.) It’s just free. Yay! I’m serious when I say don’t waste your time going at this alone. There are so many people who can help you grow your business. 

TIP: Read the books of the coaches that specialize in houses cleaning before you hire them. A crappy book – suggests a crappy mentor. Again don’t waste your time and resources. (And there are a few killer mentors out there who really know their stuff and can save you years off the learning curve. Find and follow those people.

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 What’s going on with Angela? 

Before house cleaning my job was a marketing manager for a high profile celebrity speaker. People paid him significant money to travel the world and speak at their conferences. 

I worked in an office from 8:00 am until midnight six, seven days a week. Except for the days, I traveled to manage him at the shows. And again the hours were grueling – and often in a different time zone. 

By nature, I’m a people pleaser. I want to help people and watch them succeed – even at the risk of my own well-being and health.

I put other people’s needs before my own. And working those exhaustive hours day in and day out took a toll on my attitude. We were so successful at our marketing that our business grew too fast for us. With the growth came stress – trying to please too many people without a plan. (Hey, I was a kid back then and didn’t have all the business smarts.)

And the short version of a wickedly stressful story is that my workspace became toxic. I hated the speaker, I hated my job, and I hated myself for my lack of boundaries. My people pleasing backfired on me and my desire to help turned to disappointment and regret.  I should have cut off my phone at 6:00 pm, locked the office door and gone home like my employees. 

The Book That Changed My Career 

Books Atlas ShruggedThe book that changed my career was Atlas Shrugged by Ayn Rand. If you haven’t read it – it’s a classic. I identified with Dagny Taggart. I was trying to save the metaphorical railroad despite the growing chaos around me. We just couldn’t keep up with demands from clients and fans and I became overwhelmed, bitter and angry. I couldn’t hire people fast enough to help us.

After reading the book – I fired myself. I left the company and went in search of health and wellness. In the meantime, I waited tables at a nearby restaurant for money to pay my bills. It was there I met a woman who hired me to come work for her cleaning company. I worked for her for exactly one day. And I discovered that being the boss was better than working for one. And the rest is history. (Funny how a book can have that impact.)

Hit reply and tell me about one book changed your life? I want to hear your story. 

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Best Marketing Tips for Your House Cleaning Business

Best Marketing Tips for your House Cleaning Business Edition

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Marketing Tips CollageTop Marketing Tips for Your House Cleaning Business?  (Your Answers)

  1.  Keep an information box outside your business location. You can find these on Amazon. Clients and employees can fill out anonymous tips and suggestions. (This can also be used as a payment drop-off box for clients who “forgot to pay”.
  2. Reverse engineer the marketing process. Ask yourself if you were going to hire a house cleaner – where would you look for them? Advertise there.
  3. Word of mouth is still among your best marketing tips for house cleaners.
  4. Before and after photos on social media sites and your website.
  5. Flyers to targeted neighborhoods
  6. Make sure your flyers, business cards, and website say that you are bonded and insured. Nobody wants the headaches of uninsured and unbonded workers.
  7. Let people know you accept credit cards – everybody pays now with credit cards.

 #WorkSmartNotHard Quiz of Next Week & Next Weeks Newsletter Topic:

#WorkSmartNotHard, Best book ©Savvy Cleaner

Tweet me your best answer @SavvyCleaner

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Ask a House Cleaner – Are Flyers Still Effective?

House Cleaner Training, Running Flyers, Ask a House Cleaner

Are Flyers Still an Effective Way to Drum up Business?

Yes. Running flyers is a great way to get noticed by the people you want to work for. It also allows you to target the geographic hub where you want to work.

Flyers are a great cheap way of advertising your business. If you do it correctly you can have business coming in within a day or two. And lots of people save the flyers. If they are not ready to hire you today, they can hire you when they are ready. 

And once you have clients, you can work from referrals after that. I’ve moved several times over the years, and each time I have started my business over from scratch. No clients, same business, new neighborhood, new clientele.

Did you know there are a right way and a wrong way to run flyers?  >> Read More << 

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Social Media Marketing Tips Marketing Tips through Live Video

Every social media platform now offers paid advertising.  I don’t recommend paying for social media ads if you are just starting your cleaning business.  Paying for Adwords, pay per click and ad campaigns are going to be a waste of money unless you can back it up with a professional online presence.

When people click on your ads, you will direct them to a website where they can hire you. You can also direct them to your social media channels such as Facebook, Linkedin or Twitter. 

Once they get to your website or social media channels – what will they find? Pictures of your dog dancing around with a cereal box on his head? A bunch of selfies of you in skimpy clothes posing in front of your bathroom mirror? 

My point is that your social media channels and website need to reflect the service you are selling. 

Most social media is free and it can bring you a great deal of business if you treat it like a business tool rather than a self-indulgent toy.

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Marketing Tips with Twitter ©Savvy CleanerMarketing Tips for Online Promotion

  • Create social media business pages with your business name as the handle. (example: https://Twitter.com/SavvyCleaner or https://Facebook.com/SavvyCleaner
  • Fill out your social media profiles completely. Include your name, your City, State, Zip, email, and website. Hyperlink the URL so it directs them back to your website or CTA.
  • Include pictures of your business, your company logo, or you cleaning. Give prospects the chance to see you in action.
  • Keep your business social media accounts active. Post tips, pointers, articles and blogs about your business. 
  • Add live videos of you in action. This could be you cleaning, or discussing why you use a particular cleaning solution. 
  • Exude confidence in your videos.
  • Be articulate and easy to understand. 
  • End each video with a CTA (Call to Action). A call to action would be “Sign up for my free newsletter.” Or “subscribe to more videos like these.” “Like my video”, “call me if you need house cleaning”. It is something you want the viewer to do when the video ends.

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Time-Saving Hack of the Week – Cyfe

Cyfe Monitor EverythingMost of us know that if are to succeed in business we’ve got to track and monitor all our marketing efforts. But how do you do it? Every social media platform has it’s own analytics tools. Every web hosting provider has it’s own metrics and tracking system. Unless you are a real tech junkie, you could spend the rest of your life and still never figure it all out. Unless of course, you use Cyfe.
Cyfe (pronounced syph) is a software that you can set up free of charge to monitor 5 accounts. There is a premium version that costs $14 per month if paid annually and it monitors unlimited accounts. Imagine opening one dashboard and tracking all your social media accounts, websites, and widgets. All your tweets, retweets, followers, fans, posts, pins, shares, clicks, links, etc. 

From one dashboard you can read real time reports, historical data, analytics, and demographics. You can see your traffic sources on a visual world map. You can customize your demographic reports by age and other factors.

Cyfe lets you view statistics on your advertising, SEO and analytics data. Want to know how many website visitors you’ve had and what their favorite blog posts are? Cyfe can tell you. Check out your AdWord metrics (cost, impressions, clicks and conversions.) Watch how your keywords are ranking,  mobile visits vs. table visits and so much more.

Got a sales funnel? Now on your Cyfe dashboard, you can track your visitors, leads, customers and repeat customers. Track email campaigns and newsletter subscribers.

Don’t reinvent the wheel by creating individual reporting systems to monitor your business and marketing efforts. Invest in one that will save you gobs of time and administrative tasks. It’s never been this easy.  Click her to learn more.

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 What’s going on with Angela? Ain’t No Random Success

In the summer of 2015, I drove my car from Los Angeles, California to Charlotte, North Carolina. I knew when I started the 2,465-mile cross-country jaunt that at some point along the way I would have to stop for gas.

I didn’t know where the gas stations were. But I trusted there would be some. I knew I would have to stop for food and had confidence there would be restaurants along the way as well.

Even though I didn’t know the specifics of the trip, I was still working from a plan and a strategy. When I arrived safely in Charlotte I wasn’t surprised at all. That was the plan.

Sure there were some unexpected things that happened like a raging flood that wiped out the interstate in Texas. I had to take a long and weird detour before getting back on the interstate dozens of miles later. But overall, my trip rolled on as scheduled.

Marketing your business is a lot like going on a cross-country trip. You can’t possibly know all the details, but you need to have a plan. Imagine marketing without a map, a budget, a destination or a way to track your progress. How will you ever know if what you are doing is working? Or in other words, how will you know when you’ve arrived?

In all the years I’ve been marketing – I’ve never once stumbled onto random success. There’s always been a plan and a strategy. Tossing haphazard marketing at your business is like driving cross country without GPS or a wallet. There ain’t no random success.

Create a marketing plan for your business and chart out the steps that will ensure you arrive at your intended destination.

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Tax Tips for House Cleaners & Maids

Tax Tips for House Cleaners, Maids & Janitors

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Best Tax Tips for House Cleaners & Maids – Your Answers

 

  1. Keep all your W2’s and 1099 forms in one place. As they trickle in over the month of January have one set spot for them. It makes bookkeeping for your cleaning service a breeze.
  2. Keep your house cleaning purchases and receipts separate from your personal household purchases and receipts.
  3. Report your cash earnings and tips. Don’t screw around with the IRS. It’s not worth the jail time if you’re caught.
  4. Hire an accountant to oversee your cleaning business

 #WorkSmartNotHard Quiz of Next Week & Next Weeks Newsletter Topic:

#WorkSmartNotHard, workplace harassment Savvy Cleaner

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Ask a House Cleaner – Best Tax Tips for House Cleaners & Maids

It’s tax time. Yay!

In our house cleaner training as Savvy Cleaner, we encourage all housekeepers and maids to think of taxes as a puzzle. The big picture comes together when you have all the pieces in place. The pieces arrive during January and come in the form of 1099 and W2’s. Because house cleaners have many clients – you may receive many tax forms.

Savvy Cleaner Word Puzzle by Angela Brown

Tax Tips for House Cleaners (Employees)

As a cleaning employee if you earn more than $2,000 per year from a single source (a family, or the cleaning company that hired you) you will receive a W2. That source is legally required to pay employer taxes for you. This means they’ve contributed to social security and Medicare benefits you may later need. Receiving a W2 also creates a verifiable work history that comes in handy when you apply for a car or house loan.

If you earn less than $2,000 from a single source in a year, they may send you a 1099 which pays you as an independent contractor. They didn’t take any taxes out or contribute to any benefits for you. One time house cleanings pay you as a “once and done”. You won’t receive any tax forms from them at all. You claim your 1099’s, bonuses, tips, and random cleanings as “other income.”

Multi colored puzzle piecesTax Tips for House Cleaners (Cleaning Service Owners)

You own the business. You pay for advertising. Lots of clients cycle through your business. You provide the cleaning supplies. And you decide the cleaning hours. You are responsible for all the taxes. You are the one who sends out the W2’s and 1099s to your housekeepers, maids, and independent contractors. The law states that you send these out by January 31.

As the owner of the company, you pay self-employment taxes. You pay these taxes in equal installments four times a year to both the state and the federal government. If you don’t pay quarterly taxes and you owe more than $1,000 in taxes when you file your annual return, there will be penalties.

One of the Secrets to Putting a Puzzle Together Is to Look for Straight Edges. 

Tax tips for house cleaners hand holding edge puzzle pieceThis helps you form the outline of the puzzle. Tax codes are the straight edges that tie your tax puzzle together. Next, group like colors and common objects together. These are your cleaning business receipts that you’ve collected all year. You use these to confirm cleaning related deductions.

But the biggest secret of putting a puzzle together is to look at the big picture. This gives you an idea of what the completed puzzle will look like and keeps you on track. An accountant who understands tax law for residential cleaning holds the big picture. 

Meet with your accountant through the year to ensure you get the most deductions your cleaning company deserves. 

Be sure to keep good records of your business income and expenses. You wouldn’t think of putting a puzzle together knowing it’s missing pieces. Keep all your pieces together.

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Social Media & Tax Tips for House Cleaners

Join a Tax for small business Facebook Group. There is lots of free advice out there and lots of people who can offer great solutions to your common problems. Facebook Group tax tips for house cleaners

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Time-Saving Hack of the Week = Accounting Software to Streamline Bookkeeping

Quickbooks plus payroll tax tips for house cleanersQuickBooks and Quicken are two proven time-saving pieces of accounting software created by Intuit. Quickbooks online customers claim to save an average of 11 hours per month on accounting.

I’ve used Quicken for years for my house cleaning company. I have it connected online to my credit cards and bank accounts. Once a week I open the online software and it updates all the bank vault entries automatically. My weekly accounting takes me ten minutes. Fifteen tops.

Cleaning Business Deposits Quicken for tax tips for house cleaners

For small deposits, I use mobile banking. Using the bank app, I photograph checks I receive and like magic, the bank deposits the money to my account. For larger or recurring accounts I have direct deposit set up through the client.

I accept credit cards onsite using Square or PayPal. Both link to my Quicken account.

For cash accounts, I save up until I have $600 or more and then I drive through a bank teller window and make a cash deposit.

Every week I verify all deposits automatically added to my Quicken ledger are accurate.

Purchases for my Cleaning Business

Then I verify all purchases I made to operate my cleaning service. I match the receipts I’ve saved. And I note right in the software which ones are house cleaning related and which ones are personal. Then I file my paper receipts in a filing system that I keep for ten years in the event of an audit. Keeping good records is among the best tax tips for house cleaners.

Pay Bills on A Schedule

The weekly accounting routine is a good time to pay bills and taxes on a schedule. I see the bills due now, and the ones due next week and next month. This way I can budget money if necessary. It also prevents me from late payments, overdraft fees or tax penalties.

You don’t have to be super smart to run the financial end of your cleaning business. But it is a smart idea to use software that does the bulk of the work for you and keeps you on task.  

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 What’s going on with Angela?

fortune cookies collected from Savvy Cleaners Awards Dinners

Well, it is the end of the year at Savvy Cleaner and probably the end of the year in your cleaning business as well. We’re really big in our office on new years resolutions. We have a contest that continues all year with awards and prizes for every posted new years resolution that we meet. In 2016 we had 43 posted resolutions and we met 36 of them. How do I know there were 36? Because we celebrate at my favorite restaurant which is a Hibachi Grill that also serves sushi (I pick up the tab for the team). At the end of the celebration the waiter brings us all fortune cookies. I keep my fortunes in a small tray on my desk. I just counted and there are 36 of them. No surprise most of my fortunes have come true as well. Woohoo!

So we are setting new years resolution for the coming year and I hope you are too. Tax tips for house cleaners – celebrate your wins. It’s great comradery and keeps everybody focused and on task. And since it’s a business celebration it’s tax deductible. And yes, you should keep the receipts. 🙂

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Delegate: The Secret to House Cleaning Success

Delegate Tasks to Streamline your House Cleaning Business

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Best Task or Job You’ve Delegated? – Your Answers

  1. Landscaping so I could spend more time with my family.
  2. House painting. I’ve always done the painting at our house, but with the new cleaning business, I was too busy. Paid someone else this time.
  3. Car washing. I took your advice to buy a monthly unlimited car wash package. Now I save time driving through the machine rather than trying to find time to clean it myself. My car gets washed more for less time and effort plus they have free vacuums.
  4. After my husband left I delegated being a stay at home mom to a nanny so I could work and provide for my family.  And the time I spent with my kids was quality time rather than us all getting on each other’s nerves and me stressing out because we had no money to pay bills.

 #WorkSmartNotHard Quiz of Next Week & Next Weeks Newsletter Topic:

#WorkSmartNotHard, delegate incentive Savvy Cleaner

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Ask a House Cleaner – Do It Yourself First – Delegate Second.

Imagine you go to a baker. You say: “I’m thinking of something you make with flour, it’s baked, then you use it to make a sandwich.” Delegate to the Baker dough ball pinched with fingers

The baker says: “You’ve come to the right place.”
You leave and come back later to pick up a hot loaf of bread. Instead, the baker gives you a bag of pitas.

Whaat? Technically the baker gave you what you asked for. But the finished product doesn’t match your expectations.

If you delegate a task and you don’t describe exactly what you expect – you might end up with disappointing results.

House cleaners by nature are DIY people. And I don’t mean they are control freaks. I mean they are creative, efficient workers who know that if they want something done right, they can do it themselves. I recommend this approach as you start your business.

By doing a task yourself, you learn how long it is going to take. You figure out what resources you need to complete that task. As a creative, you find the cheapest, most efficient way to do the task. This is powerful information. 

Once you know the elements of a task you can template it. Document the process, the cost, the time, and any methods used for efficiency. 

It’s easy to go to the baker wanting a loaf of bread. When you get the pitas you get angry and wish you had shopped somewhere else. But it’s not the baker’s fault. He did his best to match your explanation. When you do it yourself, you expand your knowledge and your ability to describe what you need in terms the baker can visualize.

These rules apply to the tasks you will delegate in your cleaning business. Do it yourself first. Delegate second. 

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Social Media = Delegate to Filters, Apps & Plugins

Delegate technology 3d guy with flash drive, Savvy CleanerThanks to technology we can connect with prospects and clients in a bigger, faster way. The challenge is to figure out how to make social media and websites work for us, not against us. 

The good news is that with the new technology there are lots of new apps, plugins, filters and code snippets. Every day they (the code writing geniuses that create all this stuff) release new bits to the market. 

Some of it is free and some of it is premium (meaning you have to pay a small token fee to access it.)

So ask yourself this question; How much time would it take me to create this plugin myself? Or pay someone to reinvent the wheel and create it for me? Or should I pay $14.95 one time and activate someone else’s plugin and have it working in seconds?

Buy the plugins. They are tax deductible. And they will save you enormous amounts of DIY time. This is another way to delegate technology tasks and buy your time back. Now you can focus on the day-to-day operations of running a business. 

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Time Saving Hack of the Week = Delegate With The End In Mind

When you think of time-saving hacks you think of shortcuts and automation. This is a long-term time-saving hack that requires an upfront investment of time and patience.  Delegate Tasks for Small Business, Savvy CleanerBut will save you in the long run. It is best to plan these delegation tasks while your business is young. Don’t wait until you are so swamped with work that you don’t have time to teach someone new. 

When you delegate chores for the first time to a new employee or contractor there is a period of awkwardness.

You give up control to someone else.

And in order for them to thrive in their new position, you need to give  them space to make mistakes. 

Be clear about your expectations.

Let them know you will be checking in on them at a certain point. But don’t micromanage.

Be available for questions or suggestions they might have.

Butt out of the way while they figure out the new job.

Look for things they did right.

Celebrate and reward the wins in the new relationship.

As your employee gains confidence in their new task, step back and let them have more control.

This frees you up to do what you do best. Time saved.

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 What’s going on with Angela?

In the middle of a grueling work week, Pat dragged me out for a little fun. We caught it on camera. Enjoy!

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Organizational Tools for House Cleaners @SavvyCleaner

Organizational Tools  to Streamline your House Cleaning Business

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Organizational Tools – Which Are Your Favorites? Your Answers

  1. turtle on skateboard Organizational tools I like best are my cleaning caddy – which is a soft shell industrial tool bag. The handle is made of lightweight aluminum and the sides of the bag are high enough that my cleaning supplies don’t fall out. I also love the many pockets.
  2. We pre-wet a lot of the supplies on our rags to do away with spray bottle cleaning focusing on efficiency and productivity.
  3. Buying supplies online. Most vendors offer free shipping when you buy a certain dollar amount.
  4. Dollar Tree bins. They come in all sizes and shapes and are awesome for drawers, cupboards, and desks. I keep a stash of them in my car and include them in the price of the job.
  5. Lazy susans. I buy them online and resell them to my clients for their kitchen cupboards. It saves them from having to buy them elsewhere and it allows me to do my job.  #WorkSmartNotHard Quiz of Next Week & Next Weeks Newsletter Topic:

#WorkSmartNotHard, delegation Savvy Cleaner

Leave a comment at the end. I’d love to know your answers. 

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Ask a House Cleaner – Organizational Tools for the Job (Launch 27)

Launch 27 Organizational Tools for House Cleaners

Launch 27 is an online booking and scheduling software that streamlines your workflow.

Launch27 comes highly recommended by several house cleaners in our network this week.

With Launch 27 your prospects find you on the web and visit your website. Instead of not catching you, and leaving you a message, and then you playing phone tag, they can get an instant price quote for house cleaning and special projects. And they can pay for the service right online via credit card. That payment links via direct deposit to your bank account. 

You can charge by the number of rooms, number of bathrooms, special projects (windows, baseboards etc.) Hourly rate, square feet/meters etc. And the program spits out a price. Of course, once you get to the home to do a walkthrough you have the right to make adjustments if you want.

The beauty of this program is that it takes all the guesswork out of bidding a job. Before you waste time and travel expense going over there, you and the client both know how much it’s going to cost, and you both know what the job will include. 

Once the job is complete

Launch27 sends a rating and review email to your client to give you a bad, good or great rating. If you get a great rating, the ratings are forwarded to you to post on social media or your website. The bad reviews are forwarded to you so you can correct the problems and turn unhappy customers into glowing referrals.

You can pay for Launch27 by licensing the software on a monthly basis.  (Payment plans range from $59 to $299 per month.)

Or, you can buy a WordPress theme that does the same thing that you can customize.  (The theme is a one time fee of $450) 

Either option requires you to have a website.

  • You need to register a domain name. (Approx $10 year.)
  • You’ll need to host the domain name (Approx $5-10/mo.)
  • Buy the Launch 27 theme (Approx $450. This is a one time fee for the theme)
  • Or license the software (Payment Plans range from $59 to $299/mo.)

Think how much time this saves bidding jobs, meeting customers expectations and collecting your money.

Like I said, the house cleaners using it LOVE it.

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Social Media = Organizational Tools (Feedly + Buffer)

Organizational Tools using Feedly and Buffer

Your clients will search for you online. But what will they find?

If you run a cleaning service, you should have some organic traffic that links you back to cleaning. 

How do you do it if you don’t have a blog? You “share” other people’s cleaning and organization information. You can retweet it, repin it, and repost it. 

But how can you do that when you’re out cleaning all day or managing a team of cleaners? You use organizational tools like Feedly and Buffer.

Feedly gathers information from across the web via RSS feed. You simply type in your search terms “house cleaning” “home organization” or whatever. Feedly will search the internet and bring back to you all the articles on the topics you choose.

Open a blog and at the top save it to Buffer. 

Buffer opens and you can choose which account you want to use to share the blog. (Twitter, Facebook, Linkedin, Pinterest etc.) Type in a comment about the blog and save. Share in multiple places at different times. You get to schedule the times the posts are made.  You can also shuffle the queue so that the post will land on different days so if your clients are following you in various places they don’t see the same post on three different sites the same day.

Buffer then serves your social media accounts these “shares” while you are at work. It’s like having a social media assistant working for you while you are running your business.

  • Feedly is a free and paid service.  
  • Buffer has free and paid services depending on how many social media accounts you want to connect.

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Time Saving Hack of the Week – Organizational Tools for Employees

Organizational Tools Focus at WillI didn’t see this time-saving hack coming…

but after experimenting with it for a week my vote is cast. I LOVE Focus@Will. Costs $9.95 per month (and you’ll make it back in productivity your first hour of use.)

Focus@Will is an app you can download on your phone, or use from your computer. It’s 50 channels of music and sounds that scientifically help you focus better by reprogramming your brain waves.

More than 20,000 surveyed subscribers say they increased their attention span from 20 minutes up to 2 hours or more using this.

There is a slider that allows you to choose your level of productivity. I chose 100% duh! 

Forget caffeine. When you use Focus@Will you’ll notice that your heart rate starts beating in tune with the rhythm. (I just chose an alpha drum beat and turned the volume down low.) I consciously tuned out the sound after a minute or two. And I set the timer for 100 minutes.

Bam! 100 minutes flew by and the app asked me to rate my productivity. It’s amazing how focused and  productive I was while listening.

So Focus@Will is among my new favorite organizational tools since it helps you organize your brain waves. Use it while cleaning, bookkeeping, social media updates etc. 

And they have a 15-day free trial. 

Angela Brown, The House Cleaning Guru, Spacer Savvy Cleaner

 What’s going on with Angela? Organizational Tools at Savvy Cleaner (YEXT)

Back in the olden days (and yes, I’ve been around since then), we had yellow page phone books. That’s how our clients found us. Then came email, web pages, and later social media.

The online stuff is good but it’s useless unless prospects can find you when they are looking for you. 

They find you now by search engines fed by online business directories.

Anyway, your listing in a business directory is called a “citation”.  A citation includes your business name, address, phone, email, website, and photos of your business. You can include a short and long description of the services you offer. You can also include a coupon or special event information.

Yext Organizational Tools

There’s only one problem.

There are over 400 business directories that I’ve found online. Each one takes 20-40 minutes to enter and verify. You can add or update as many as you like a day, and slowly work your way through the list. This is free to do. Let’s say you run a special promotion – and you post it 10 of those sites — and then you manually remove the information once the promotion ends. That can take up gobs of time.

Yext is a premium listing service that will do all this work for you at $999 per year. (Talk to a rep on the phone and they will give you an annual price of $499. I couldn’t talk them any lower, but they’ll give just about anybody the $499 price.) 

Savvy Cleaner just joined Yext. Within 24 hours our citations were live on 71 search engines. Then we changed our website from HTTP to https and I updated the one listing in Yext and Bam! Within minutes all listings updated across the web. 

If your cleaning company services several zip codes or cities, this might be a good tool for you. 

The free DIY option we reserved for search engines that Yext doesn’t cover. But this annual fee replaces us from hiring someone at $15 per hour to do the manual submissions and manage special promotions or coupons. 

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Disclaimer: I don’t make any commissions from any of the products recommended here. I’m just a fan.
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