Calendar of Courses for 2020
EASY ACCESS
Courses Available to You Now in Each of These Memberships:
Courses 1 & 2 - Available Now
Savvy Cleaner Training - Employees
$29.99 / Month / *USD
$1.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Professional House Cleaners
Savvy Cleaner Business - Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
Savvy Cleaner Network - Employee + Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for all memberships.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
#1 Is Cleaning Right for You?
+ Recorded Group Coaching Session
In this course, we’ll cover the top 5 reasons people get into the cleaning profession.
- Are You Cut Out for Cleaning? Take the Quiz
- Do You Have the Right Personality for Cleaning?
- Stuff Nobody Tells You About Working in People’s Homes
- Why Prior Cleaning Experience May Not Be Useful
- Roadblocks that will Trip You as a Cleaner
#2 Getting Started Basics
+ Recorded Group Coaching Session
In this course we’ll cover all the things you need to know to start your cleaning business including:
- How to Choose a Company Name
- Do you Need a Logo
- Bonding & Insurance
- Records You Need to Keep on File
- LLC, DBA
- EIN, SSN, ITIN
*Both of these courses include a recorded-live group coaching session with Angela Brown
You can find them in the sidebar of any course.
In these sessions we answered questions from active members working through the courses.
These sessions may answer some of your questions too.
Courses 3 & 4 - Available Now
Savvy Cleaner Training - Employees
$29.99 / Month / *USD
$1.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Professional House Cleaners
Savvy Cleaner Business - Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
Savvy Cleaner Network - Employee + Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for all memberships.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
#3 Worksheets & Checklists
+ Recorded Group Coaching Session
In this course, we’ll cover all the things you need to know to streamline your cleaning process.
- Systemize Your Cleaning with Worksheets
- Satisfaction Guarantee
- How to Collect the Money
- How Call-Backs Work
- How to Get Referrals
- How to Get Ratings and Reviews
#4 Pricing Basics
+ Recorded Group Coaching Session
In this course we’ll cover all the things you need to know about bidding jobs.
- Before You Price Your Cleaning Service
- Pricing by the Hour vs. The Job
- Before You Price by the Room
- How to Bid Residential Cleaning Jobs
- How to Overcome Price Objections
- Before You Price a Hoarding Job
*Both of these courses include a recorded-live group coaching session with Angela Brown
You can find them in the sidebar of any course.
In these sessions we answered questions from active members working through the courses.
These sessions may answer some of your questions too.
Courses 5 & 6 - Available Now
Savvy Cleaner Training - Employees
$29.99 / Month / *USD
$1.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Professional House Cleaners
Savvy Cleaner Business - Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
Savvy Cleaner Network - Employee + Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for all memberships.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
#5 Employee Handbook
+ Recorded Group Coaching Session
In this course we’ll cover all the things you need to know to set up your company rules and regulations for future growth.
- Employment Policies
- Hours of Work and
- Payroll Practices
- Rules for Employee Behavior
- Hygiene & Dress Code
- Employee Benefits and Perks
- Vacations and Time Off
#6 How to Choose a Territory
+ Recorded Group Coaching Session
In this course we’ll cover all the things you need to know about how to target top paying clients including:
- How to Target Top Paying Clients
- How to Work Your Geographic Hub
- How to Budget Travel Time
- What if Your Area Won’t Support a Cleaning Business
- When You Live in the Wrong Place
- How to Work in an Oversaturated City
*Both of these courses include a recorded-live group coaching session with Angela Brown
You can find them in the sidebar of any course.
In these sessions we answered questions from active members working through the courses.
These sessions may answer some of your questions too.
Courses 7 & 8 - Available Now
Savvy Cleaner Training - Employees
$29.99 / Month / *USD
$1.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Professional House Cleaners
Savvy Cleaner Business - Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
Savvy Cleaner Network - Employee + Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for all memberships.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
#7 Chemical Safety
+ Recorded Group Coaching Session
Available Now
In this we’ll cover all the things you need to know about chemical safety including:
- Understanding Chemicals
- Understanding Safety Data Sheets
- What pH Has to Do With Cleaning
- Safe Chemical Practices
- The Problem with Mixing Chemicals
- OSHA Employer Obligations
#8 Personal Protective Equipment
+ Recorded Group Coaching Session
In this course, we will cover all the things you need to know to stay current and safe.
- When to Wear a Face Mask
- The Reason We Wear Gloves When Cleaning
- When to Wear Safety Glasses
- Aprons vs. Cargo Pants
- When to Wear a Hazmat Suit
*Both of these courses include a recorded-live group coaching session with Angela Brown
You can find them in the sidebar of any course.
In these sessions we answered questions from active members working through the courses.
These sessions may answer some of your questions too.
Courses 9 & 10 Available Now
Savvy Cleaner Training - Employees
$29.99 / Month / *USD
$1.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Professional House Cleaners
Savvy Cleaner Business - Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
Savvy Cleaner Network - Employee + Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for all memberships.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
#9 Cleaning Supplies Post COVID-19
Available Now
+ Recorded Group Coaching
In this we’ll cover all the things you need to know about chemical safety including:
- Maintenance Cleaning Supplies
- Deep Cleaning Supplies
- Disinfecting – Sanitizing Supplies
- Cleaning Equipment
- The New Clean Post COVID-19
- How to Inventory Your Supplies
#10 Sponges, Cloths & Paper Towels
Available Now
+ Recorded Group Coaching
Sponges, cloths and paper towels are part of every cleaning job. In this course we’ll learn about:
- Sponges
- Eraser Sponges
- Microfiber Cloths for Cleaning
- Microfiber Cloths for Glass
- Microfiber Dusters
- Polishing Cloths
- Terry Cotton Cleaning Cloths
- Paper Towels
*Both of these courses include a recorded-live group coaching session with Angela Brown
You can find them in the sidebar of any course.
In these sessions we answered questions from active members working through the courses.
These sessions may answer some of your questions too.
Courses 11 & 12
Savvy Cleaner Training - Employees
$29.99 / Month / *USD
$1.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Professional House Cleaners
Savvy Cleaner Business - Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
Savvy Cleaner Network - Employee + Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for all memberships.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
#11 Equipment Cleaning & Sanitizaton + Group Coaching
Available Now
Cleaning and sanitizing your equipment between houses to prevent cross-contamination has never been more important. Here is the most effective way to clean your stuff.
- How to Clean Your Vacuum
- How to Clean Your Mop Heads, Mops and Brooms
- How to Caddy & Supplies
- How to Clean Your Brushes
- How to Clean Your Uniforms
- How to Clean your Car
#12 How to Ace a Walkthrough
****
#12 Group Coaching
In this course we’ll cover all the things you need to know about bidding jobs, doing a walkthrough and job estimates.
- Walkthrough Basics
- You Got the Call – Now What?
- First Impressions
- How to Price the Kitchen
- How to Price the Bathrooms
- Bedrooms
- Family Rooms
- Set Realistic Expectations
- What to Say about COVID Cleaning
* Check Your Email for Zoom Link
- You can join the group live from any device with the Zoom app.
Download it here: It’s free
- You can also call in from any phone.
- If you can’t make the live coaching call, you can watch a replay of it later in your membership portal.
SEPTEMBER TRAINING SCHEDULE
Savvy Cleaner Training - Employees
$29.99 / Month / *USD
$1.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Professional House Cleaners
Savvy Cleaner Business - Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
Savvy Cleaner Network - Employee + Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for all memberships.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
#13 How to Clean Toilets and Sinks
*****
#13 Group Coaching
In this course we’ll cover all the things you need to know deep cleaning and maintaining toilets and sinks.
- How to Identify Toilet Rings
- Which Chemicals to Use for Toilet Cleanings
- How to Clean a Toilet – Maintenance Clean
- How to Clean Sinks
- How to Clean Vanities
#14 Before You Hire an Employee
*****
#14 Group Coaching
In this course we’ll cover all the things you need to know to before you hire an employee including
- How to Identify Your Ideal Employee
- Independent Contractor or Employee
- Employee Records You Need to Keep
- How Workers Compensation Works
- What to Do About Unreliable Employees
- How to Find Good Employees
* Check Your Email for Zoom Link
- You can join the group live from any device with the Zoom app.
Download it here: It’s free
- You can also call in from any phone.
- If you can’t make the live coaching call, you can watch a replay of it later in your membership portal.
OCTOBER TRAINING SCHEDULE
Savvy Cleaner Training - Employees
$29.99 / Month / *USD
$1.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Professional House Cleaners
Savvy Cleaner Business - Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for this membership.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
Savvy Cleaner Network - Employee + Owners
$59.99 / Month / *USD
$2.00 a day billed monthly
Active Membership Includes all previous & future courses for all memberships.
+ Group Coaching
+ FB Group Access – Savvy Cleaner Network
#15 How to Clean Hardwood Floors
Releases September 2020
*****
+ Group Coaching September | 2:00 pm
In this course we’ll cover all the things you need to know to clean hardwood floors including:
- Hardwood Floors Not Made of Wood
- Best Mops to Use to Clean Hardwood Floors
- The Rules for Using Steamers for
- Hardwood Floors
- How to Clean Hardwood Floors
- Stripping, Sealing & Waxing Floors
- Things that Can Ruin Hardwood Floors
#16 Damages and Repairs
Releases September 2020
*****
+ Group Coaching September, 2020 | 2:00 pm
In this course we’ll cover all the things you need to know about damages and repairs.
- The Reason We Carry Insurance
- What Insurance Doesn’t Cover
- What to Do When You Break Stuff While Cleaning
- Who Maintains The Client’s Vacuum & Repairs
- How Much Broken Stuff is Normal?
* Check Your Email for Zoom Link
- You can join the group live from any device with the Zoom app.
Download it here: It’s free
- You can also call in from any phone.
- If you can’t make the live coaching call, you can watch a replay of it later in your membership portal.
NOVEMBER TRAINING SCHEDULE
Harassment at Work
Releases October 2020
In this course we’ll cover all the things you need to know to protect your company and your employees from harassment at work.
- What is Workplace Harassment?
- How to Deal with Haters, Bullies and Trolls
- Coworker Harassment
- Customer Harassment
- Your Legal Obligations for Harassment
Harassment comes in many forms. As the business owner you are responsible for protecting everybody on your team.
If your employees feel threatened, bullied, harassed or shamed, they can file a harassment claim against your company.
Take the proper steps to keep yourself out of hot water.
Customer Preparedness
Releases October 2020
In this course we’ll cover all the things you need to know about working with clients including:
- Understanding Customer Types
- Understanding Customers Needs
- Preparing for the Worst
- Accused of Theft
- Religious Stereotypes
- Meeting Customer Expectations
There are as many different types of customers as there are house cleaners.
Learning the different customer types will help you match them with the right cleaners.
You’ll also learn how to navigate the unlucky times when things go wrong at a client’s house.
DECEMBER TRAINING SCHEDULE
Communication 101
Releases November 2020
In this course we’ll cover all the things you need to know to build self-confidence in front of customers.
- When You Should Text & When You Should Call
- Face-to-Face Communication Skills
- Bad Communication Goofs
- Covert Contracts
- How to Create Realistic Expectations
- How to Wrap Up a Job if the Customer is Home
How you present yourself to customers will determine whether or not they will refer you to their neighbors.
TRUE FACT: Confidence in a house cleaner has more to do with communication than it does with cleaning.
How to Fire a Client
Releases November 2020
In this course we’ll cover all the things you need to know to fire clients without getting bad ratings and reviews.
- How to Turn Down a Cleaning Job
- How to Tell if It’s the Wrong Client for You
- How to Tell the Client “We’re Not a Good Fit”
- Finding the Right Time to Quit an Existing Client
- How to Terminate a Client-Job Relationship
Working for the wrong person can be avoided in most cases.
But if you find yourself working for a client who causes you angst – it may be time to say goodbye.
Firing a client in the right way will keep them from leaving a bad review about your company – or accusing you of theft on the way out the door.
JANUARY TRAINING SCHEDULE
How to Clean Grout and Tile
Releases December 2020
In this course we’ll cover all the things you need to know about cleaning grout and ceramic tile.
- Understanding the 4 Basic Types of Grout
- Brushes to Use to Clean Grout
- Chemicals Safe to Use on Each Type of Grout
- How to Clean Grout
- How to Clean Various Types of Tile
Clean grout is the sign you’ve got a good house cleaner.
Cleaning grout is a simple process when you know what types of grout you have, and if it’s sealed, dyed or painted.
Use the proper tools to work smart not hard.
Billing and Collections
Releases December 2020
In this course we’ll cover all the things you need to know to get paid and collect money for the jobs you do.
- What Types of Payments to Accept
- How to Collect Money When Clients Don’t Pay
- Late Fees for Cancellations, Late Fees and Lockouts
- When To Do Charity or Free Cleans
- When to Fire a Client for Non-Pay
Chasing after money you’re owed is not a good use of your time and energy.
As a business owner you can automate the billing process so you get paid every job on time.
Don’t let your bills get behind because a client owes you money you’ve earned.
FEBRUARY TRAINING SCHEDULE
How to Dust Everything
Releases January 2021
In this course we’ll cover all the things you need to know to dust everything in a home.
- How to Dust Ceiling Fans
- How to Dust Blinds
- How to Dust Baseboards
- How to Dust Furniture, Bookshelves & Desks
- How to Dust Knick-Knacks
- How to Dust Electronics
Dusting is not hard if you have the proper tools and know where to look for dust.
But if you miss the dust and your clients see it, you could get a call back or worse, the client wants their money back.
Customers don’t refer maids that leave dust behind.
Hiring Basics
Releases January 2021
In this course we’ll cover all the things you need to know to and what to look for when hiring cleaning employees.
- Independent Contractor or Employee
- Where to Run Employment Ads
- What Employment Ads for House
- Cleaners Should Say
- Questions to Ask on the Interview
- Background and Drug Tests
- The Challenges of Hiring a Staff
Your business is booming and you have more work than you can do alone.
Before you hire anybody out of desperation, STOP.
Hiring the right person is easy when you have the right ad, targeted to the right type of person.
Hiring the wrong person will only add stress to your workload and increase the pressure and noise in your life.
FEBRUARY TRAINING SCHEDULE
How to Clean Tubs and Showers
Releases February 2021
In this course we’ll cover all the things you need to know to clean every type of tub and shower.
- Shower Cleaning Safety
- How to Do Maintenance Cleans on Showers & Tubs
- How to Clean Moldy Showers
- How to Remove Hard Water Stains
- How to Clean Shower Floors
Customers take showers every day. And if they are paying good money for a house cleaner they will notice if their showers and tubs aren’t clean.
Showers and tubs are also some of the ickiest places in a home due to hair, soap scum, plumbing issues and mold.
Show your customers you know what you’re doing by mastering the art of the clean tub.
How to Run Team Cleaning
Releases February 2021
In this course we’ll cover all the things you need to know for team cleaning.
- What is Zone Cleaning?
- 4 Types of Related Tasks to Split
- How to Go From Solo to Team Cleaning
- How to Make Team Cleaning Work
- Supplies You’ll Need for Team Cleaning
- How to Train for Team Cleaning
Team cleaning can make or break your business.
The key is to know how to make team cleaning work – and how to set it up from the start for success.
Know what challenges you will face and how to navigate them when they arrive. BAM!
MARCH TRAINING SCHEDULE
Social Media Marketing Releases March 2021
In this course we’ll cover the social media fundamentals and trends on the 2021 horizon for organic search and growth.
- Social Media Basics
- How to Create a Social Media Presence
- Facebook Business Page Basics
- Trends for 2021
- How to Advertise without Paid Ads
- Tools to Boost Your Organic Traffic
Social Media is not going away.
It’s where all your customers are and it’s where they will go to find you, to vet you, and to tell their friends how wonderful you are.
Trends in social media are forever changing. Learn the fundamentals and then tweak the trends so you are easy to find. And make it easy for customers to refer you.